Reflections · Individuals

AI lets you do ten things at once. Your body is keeping score.

AI hasn't just made work faster — it has removed the natural ceiling on how many things you can be doing at once. The tools juggle beautifully. You don't. Your attention still works on one thing at a time, and every switch spends a little of your stress physiology. If your days look productive on paper and feel depleting in your body, that isn't weakness. It's biology keeping score.

The multitasking arms race

Multitasking used to have a built-in limit: you. There were only so many tabs, calls and half-written emails one person could hold at once. AI removed the limit. Now you can have one assistant drafting a report while you answer messages, a second summarizing the meeting you skipped, a third chewing through a spreadsheet in the background — and a quiet voice telling you that a truly efficient person would be running a fourth.

The numbers on modern work are honestly a little dark. Microsoft's 2025 Work Trend Index found the average employee is interrupted every two minutes — roughly 275 times a day — fields 117 emails and 153 chat messages daily, and that meetings after 8 p.m. are up 16% year over year. One in three workers said the pace of the last five years has become impossible to keep up with. And the tools that promised relief have, so far, mostly added to the pile: in a 2024 Upwork Research Institute study of 2,500 workers across Canada, the U.S., the U.K. and Australia, 77% of employees using AI said it had increased their workload, and 71% reported burnout — while 96% of executives expected AI to boost productivity. That gap between what leadership expects and what bodies are reporting is worth sitting with.

What all that switching does to your brain

Here's the inconvenient piece of neuroscience under all of this: your brain doesn't actually multitask. It switches — fast, and at a price. The American Psychological Association summarizes decades of task-switching research bluntly: the brief mental blocks created by shifting between tasks can eat up as much as 40% of someone's productive time. Attention researcher Gloria Mark at UC Irvine has tracked screen attention since 2004. Back then, people averaged about two and a half minutes on one screen before switching. Today it's about 47 seconds — and once you're pulled off a task, it takes roughly 25 minutes to fully find your way back.

So the honest math of extreme multitasking is: more open loops, shallower attention on each one, and a tax on every switch. AI doesn't change that math. It just hands you more loops.

What it does to your stress system

Now the body. In a 2023 randomized controlled trial published in Psychoneuroendocrinology, researchers put 186 adults through multitasking and constant-interruption work conditions. Perceived stress climbed, and markers of the sympathetic nervous system — your fight-or-flight response — measurably activated. Interestingly, cortisol itself didn't spike in a single hour of lab multitasking. That nuance matters, because the real problem isn't one frantic hour. It's that the frantic hour never ends.

Your stress system was built for short bursts of demand followed by recovery. A workday that interrupts you every two minutes, follows you home, and puts you back in your inbox at 10 p.m. removes the recovery half of that equation. Sustained activation with no off-switch is exactly the pattern stress research associates with poor sleep, anxiety, and — over time — the disrupted stress-hormone rhythms researchers see in burnout. Heavy media multitasking specifically has been associated with higher symptoms of depression and social anxiety. None of those studies prove that switching causes the suffering all by itself. But if you live this way and feel wired, foggy and flat at the same time, your body isn't lying to you.

The habitWhat it feels likeWhat's actually happening
Ten tabs, three AI tools running"I'm getting so much done"Switching costs can consume up to 40% of productive time
Answering every ping"I'm responsive"Attention fragments to ~47-second stretches; ~25 minutes to fully return
Inbox again at 10 p.m."I'm on top of it"The recovery window your stress system needs never opens
Everything at once, all day"I'm keeping up"Perceived stress and fight-or-flight arousal climb; the load follows you home

The part nobody puts in the productivity deck

The overflow doesn't stay at the office. It lands at home. You walk in the door with your attention already spent, and the people you love get the 47-second version of you — physically present, half-listening, one notification away from gone. In my chair, this shows up constantly: not as "we fight about technology," but as "I can't reach him," or "she's always somewhere else." Distraction is corrosive to closeness. Intimacy runs on attention — it's the one resource your partner can actually feel — and chronic overload quietly reroutes all of it to the machine in your pocket.

And if your baseline is already anxious, an always-on workday pours fuel on it. Your threat-detection system doesn't distinguish an unanswered email from an actual emergency; it just keeps firing.

Stepping off the treadmill without quitting your job

I'm not going to tell you to abandon the tools. I ran a legal practice for twenty-five years and I use AI daily; used well, it genuinely lifts weight. The difference between AI that lightens your load and AI that quietly doubles it comes down to a few disciplines:

  • Monotask on purpose. Pick the one thing that matters most and give it a protected block — no pings, one screen. You'll finish faster than the juggling version of you would have, and you'll end the block calmer instead of frayed.
  • Delegate whole tasks, not fragments. Hand the tool something complete and walk away, rather than spawning five parallel workstreams you now have to supervise. The goal is fewer things in your head, not more.
  • Build a hard stop. Your stress system needs a signal that the day is over — a shutdown ritual, a walk, a door that actually closes. If your inbox is open at 10 p.m., the day never ended; it just changed rooms.
  • Put recovery on the calendar. Not as a reward for finishing — you'll never finish. As maintenance, the way you'd service anything you rely on.
  • Tell the truth about capacity. In Relational Life Therapy we call it full-respect living: respecting others and yourself. Saying "I can do this well, or I can do all of it badly" out loud — to a boss, a client, a partner — is not weakness. It's accuracy.

If the wired-and-exhausted pattern has already settled in — if you're snapping at people you love, sleeping badly, unable to sit still without reaching for a screen — that's worth taking seriously before it hardens into burnout or depression. And if the distance has crept into your relationship, that's repairable too — but it takes the one thing the treadmill never gives you: undivided attention.

Your attention is the most honest measure of what you value. The machines will take every second you don't claim. Claim some.

Common questions

Does multitasking really raise cortisol and stress hormones?

It's nuanced. In lab studies, an hour of multitasking reliably raises perceived stress and activates the sympathetic (fight-or-flight) system, while cortisol often doesn't spike acutely. The bigger concern is chronic activation: a workday with no recovery windows keeps your stress physiology switched on, and that sustained pattern is what's associated with poor sleep, anxiety, and the disrupted stress-hormone rhythms seen in burnout.

Why do I feel exhausted after a day of using AI tools that are supposed to save time?

Because the tools multiplied what you're supervising instead of shrinking it. In a 2024 Upwork study, 77% of employees using AI said it increased their workload. Every parallel workstream is another open loop your brain has to track, and every switch between loops has a cognitive cost. You can be 'assisted' all day and still end it with a spent nervous system.

Is multitasking actually less productive?

Yes, for anything that requires thought. Task-switching research summarized by the American Psychological Association suggests switching costs can consume up to 40% of productive time, and attention research finds it takes around 25 minutes to fully return to a task after an interruption. You feel busier while accomplishing less — that's the multitasking trap.

Can constant multitasking cause anxiety or depression?

Studies link heavy media multitasking with higher symptoms of depression and social anxiety, though the direction of cause isn't settled — anxious people may also multitask more. Either way, chronic overload, fractured attention, and no recovery time is a pattern that feeds anxiety rather than calming it. If that loop sounds familiar, it's worth addressing on both fronts.

How do I know if I'm burned out or just busy?

Busy resolves with a weekend off. Burnout doesn't. Warning signs: you're exhausted but wired, cynical about work you used to care about, sleeping badly, snapping at people you love, and unable to rest without guilt or a screen. If rest stops working, that's your signal to get support, not to push harder.

Is my phone or work overload actually hurting my relationship?

Very likely, and not because your partner is jealous of a device. Closeness runs on attention. When work follows you home and your focus is fractured into 47-second slices, your partner experiences you as absent even when you're in the room. Over time that reads as 'I don't matter,' and distance grows. The repair starts with protected, undivided time together.

Can therapy help with burnout and overload?

Yes. Therapy won't answer your emails, but it helps with what keeps the treadmill running: the beliefs that make you unable to stop, the boundaries you're not setting, the anxiety that spikes when you slow down, and the relationships absorbing the overflow. I work with people in high-pressure careers in person in Victoria and online across BC — it starts with a free 15-minute call.

A note: This article is general information, not therapy or a substitute for it. If you're in crisis or need urgent help, please call or text 9-8-8 (Suicide Crisis Helpline) or call 9-1-1.

Koby Smutylo is a counsellor in Victoria, BC, working with individuals and couples in person and online across British Columbia — drawing on Relational Life Therapy, Emotionally Focused Therapy, the Gottman Method, and Internal Family Systems. More about Koby →

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